Privacy Policy
myCricketCoach App
Effective Date: 20/03/2026
Overview
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and Australian Privacy Principles.
Information We Collect
Personal Information
- Name
- Email address
- Account details
Payment Information
- Payments are securely handled by Stripe
- We do not store full payment details
Usage Data
- App interactions
- Subscription activity
- Coaching content engagement
Video Uploads
- Videos submitted for AI analysis
- Automatically deleted within 5 hours
AI Analysis Data
- Performance reports
- Derived metrics and insights (stored)
How We Use Your Information
We use your data to:
- Provide coaching content
- Generate AI analysis reports
- Manage subscriptions and payments
- Improve app performance and features
- Communicate with users
Data Retention
- Videos: Deleted within 5 hours
- AI reports: Stored for ongoing access
- Account data: Retained while your account is active
Data Security
We implement reasonable security measures to protect your data, including:
- Encryption
- Secure servers
- Access controls
However, no system is 100% secure.
Sharing of Information
We may share data with:
- Payment processors (Stripe)
- Cloud storage and hosting providers
- Analytics providers
We do not sell your personal data.
International Data Transfers
Your data may be processed or stored outside Australia. We take reasonable steps to ensure compliance with privacy laws.
Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Request deletion (subject to legal obligations)
Cookies & Tracking
We may use cookies or similar technologies to:
- Enhance user experience
- Analyse app usage
Children’s Privacy
Users under 18 must have parental consent.
Changes to This Policy
We may update this Privacy Policy. Updates will be posted in the App.
Contact Us
Email: legal@mycricketcoach.com